We accept returns for standard size custom boxes. If you’re not completely satisfied with your purchase, please follow our return process.
Please note that we do not accept returns on customized product boxes. All sales on these items are final.
We do offer exchanges on any products. If any item arrive wrong, please follow the return process outlined below.
To initiate a return, please contact our customer service team to obtain a return authorization. Returns must be sent back via mail to the address provided with your authorization.
All transactions and returns are processed in USD.
Returned items must be in new and unused condition. Products that show signs of use or damage will not be eligible for a refund.
You have 30 days from the date of receipt to initiate a return for standard size custom boxes.
A restocking fee of 10% of the product price will be applied to all approved returns.
Once your return is received and inspected, please allow up to 10 days for the processing of your refund.
Thank you for shopping with BuyBoxesNow.com! If you have any questions or need assistance with your return, please contact our customer service team.